POSITION DESCRIPTION
This position combines consultative academic and career advising with proactive relationship management, helping prospective students evaluate whether NUNM’s programs align with their goals and guiding qualified candidates through a structured enrollment process. Success is measured by responsiveness, relationship quality, and conversion of well-matched prospects, not volume alone. The Enrollment Advisor builds meaningful relationships with prospective students, manages a robust recruitment pipeline, and works collaboratively across the university to achieve enrollment goals.

The ideal candidate is a relationship builder who enjoys helping others make important life decisions. They are motivated by achieving goals, comfortable having consultative conversations, and skilled at balancing empathy with accountability. They thrive in a collaborative environment, embrace data-informed decision making, and are passionate about helping students find the educational path that best fits their aspirations.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Enrollment Advising

• Serve as the primary point of contact for prospective students from inquiry through enrollment.
• Build trust with prospective students by understanding their educational and career goals and recommending programs that align with their interests.
• Guide prospective students through each stage of the enrollment process, including admissions requirements, financial planning resources, prerequisite completion, application submission, and next steps.
• Provide accurate, balanced information about program requirements, outcomes, and fit, including referring prospective students to other institutions or programs when NUNM is not the right match.
• Proactively manage an assigned recruitment territory and prospect pipeline using CRM tools to maintain consistent communication and move students through the enrollment funnel.
• Conduct virtual and in-person appointments, campus visits, information sessions, and follow-up communications.
• Evaluate applications for completeness and eligibility while ensuring institutional admissions policies are followed.
• Participate in admissions interviews and admissions committee activities as assigned.
• Collaborate with Financial Aid, Student Services, Academic Affairs, and other university departments to provide a seamless student experience.
• Maintain accurate records and communications within the CRM while ensuring compliance with institutional policies, FERPA, and applicable regulations.
• Meet individual and team enrollment goals while maintaining a high level of customer service and student satisfaction.

Recruitment and Outreach

• Represent the university at recruitment events, college fairs, conferences, community events, and virtual information sessions.
• Develop and maintain relationships with colleges, universities, healthcare organizations, community partners, and pre-health advisors to expand recruitment opportunities.
• Identify new partnership opportunities and outreach strategies that support enrollment growth.
• Stay informed about trends in higher education and natural medicine to effectively communicate the value of NUNM’s academic programs.
• Collaborate with the Marketing team on recruitment campaigns, events, and lead generation initiatives.
• Travel locally, regionally, and nationally to recruitment events as needed (approximately 8–10 weeks annually).

Performance Expectations

Maintain consistent, high-quality engagement with assigned prospects throughout the enrollment funnel, with performance evaluated on responsiveness, advising quality, accurate program representation, and progress of qualified prospects through defined milestones.

• Achieve established enrollment and conversion goals.
• Maintain consistent outreach and follow-up activity with prospective students.
• Demonstrate strong CRM utilization and accurate record keeping.
• Deliver an exceptional prospective student experience that reflects the university’s mission and values.
• Contribute ideas and strategies that improve recruitment effectiveness and enrollment outcomes.

 

QUALIFICATIONS

Required

• Bachelor’s degree from an accredited college or university.
• Two or more years of experience in admissions, enrollment management, higher education recruitment, consultative sales, account management, or a related customer-facing role.
• Demonstrated success meeting performance goals, sales targets, enrollment objectives, or other measurable outcomes.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Experience using CRM or customer relationship management software.
• Ability to travel and work occasional evenings and weekends for recruitment events.
• Adheres to NUNM’s admissions integrity standards and all applicable accreditation and Title IV requirements governing recruitment practices.

Preferred

• Experience in graduate or professional school admissions.
• Experience in healthcare, higher education, or mission-driven organizations.
• Familiarity with Slate, Radius, Salesforce, or similar CRM platforms.
• Knowledge of holistic health, integrative medicine, or graduate education.

 

PAY AND BENEFITS

• $62,000 – $65,000 per year Base Wage
• Retirement Savings Plan
• Dental insurance
• Medical insurance
• Health savings and flexible spending accounts
• Paid time off
• Vision insurance
• Short-term and long-term disability
• Life insurance
• Tuition assistance
• 16 paid holidays including birthday
• 15% discount at NUNM Medicinary

 

This in-person position will be based at our campus in Portland, Oregon.