Director of Marketing and Communications
- Salary Range: $80,000 - $84,000 per year
- Hours: 40 hours per week
- Department: Marketing
- Closing Date: Open until filled
This position is responsible for directing the University’s overall marketing activity including identifying and accessing new markets and designing key messages for the organization. Plans and manages all NUNM health center open houses and other patient recruitment-related events, internal video projects, advertising, social media channels, and regular patient satisfaction surveys. Additionally, this position manages production of all NUNM academic and recruitment publications and supervises the staff of the Marketing Department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop and deploy marketing and PR strategies that elevate NUNM’s brand visibility and support student recruitment and retention.
- Oversee day-to-day departmental operations, including budgeting, scheduling, staff development, and vendor management.
- Engage with key internal and external stakeholders, including faculty, staff, students, media, legislators, alumni, donors, and patients.
- Partner with President, Provost, Director of Admissions, Program Deans, Dean of Student Affairs, and Director of Advancement, in addition to other stakeholders across missions and departments.
- Partner with Human Resources and the President’s Chief of Staff to contribute to internal communications efforts that help inform and engage NUNM’s virtual and on-campus communities.
- Oversee digital and print production of communications, such as Admissions materials, Course Catalogue, branded merchandise, and campus signage.
- Promote a culture of care and continuous improvement through humility, good listening, and a willingness to compromise, where needed.
- Serve as primary point of contact with media and community partners and spokesperson for crisis communications.
- Manage NUNM.edu and social media channels, including engagement strategies.
- Minimum of seven years’ relevant work experience; preference for candidates with experience in higher education, health care, or other highly regulated industry.
- Minimum of three years’ experience in managerial position or team leadership. Demonstrable success creating and managing decentralized teams, including marketing, communications, creative services, and digital.
- Experience with departmental operations, including strategic planning processes, budgeting, and resource management.
- Passionate about the NUNM mission for integrated teaching and healing.
- Strong communications skills, written and verbal.
- Experience and strength in adapting brand communications for diverse and influential audiences.
- Commitment to equity and social justice in daily practice and work product.
- Strategic communications planning and crisis management with an understanding of issues facing higher education and health care.
- Successful track record of developing and managing external engagement campaigns that drive measurable brand and bottom-line impact.
- Experience with internal or employee communications best practices.
- Demonstrated ability to manage a budget in a changing environment.
- Integrity and Integration
Ability to hold more than one thing to be true – art and science – and to see the value in each and in complement to one another. Commitment to truthfulness and transparency with colleagues and the community. Courage to make mistakes.
- Operational Leadership
Focus on efficiency, effectiveness, and continuous improvement. Ability to think tactically and strategically to develop and improve operational systems. A desire to actively engage in mentorship and development of staff. Proven experience at adeptly managing external partners and vendors.
Exceptional at building collaborative relationships with colleagues, stakeholders, and staff. Accessible and responsive with the ability to provide high levels of customer service, investing the time to be a presence across the University. Interact respectfully with people at all levels across the organization.
- Innovation and Creative Engagement
Holds a strong future vision of sound marketing and communications practices. Assertive in taking calculated risks, presenting new ideas, and sensitive to the values and concerns of others. Understanding of the competitive and ever-changing higher education environment.
This in-person position will be based at our campus in Portland, Oregon.