Admissions and Recruitment Coordinator

Details

  • Salary Range: $22.00 - $24.00 per hour
  • Hours: 40 hours per week
  • Department: Admissions
  • Closing Date: Open until filled

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This position provides front line customer service support for the Office of Admissions. This position assists with the logistics of the day-to-day-responsibilities, including organization of events and visits, supporting initiatives and communication activities of the Office of Admissions, and monitoring the prospect customer relationship management software.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 Office reception:

  • Answer calls and emails from prospective students/applicants regarding the admission process, file status, mailings, admission guidance and instructions, and all other routing inquiries.
  • Greet callers and campus visitors professionally and courteously, and direct them as appropriate.
  • Collect, sort, and process outgoing and incoming mail.
  • Order office supplies monthly & track budget.
  • Operate office equipment (copier, scanner, fax, computer, etc.)
  • Organize & maintain inventory of office publications, provide campus maps to visitors, etc.

Communications and Recruitment:

  • Manage and coordinate recruitment communication and events calendar/tactical plan.
  • Assist in coordinating recruiting schedules for nationwide and international events.
  • Responsible for event registration and associated logistics.
  • Create special communications and invitations.
  • Responsible for updating Admissions webpage & monitoring NUNM presence on external webpages in collaboration with the Director of Admissions and Recruitment and the Assistant Director of Admissions.
  • Mailings to prospective students.

Prospect Data Management:

  • Monitor prospect process flow through the CRM in coordination with the Director of Admissions and Recruitment, Assistant Director of Admissions, and Admissions Counselors to enhance the process.
  • Oversee prospective student data entry with a high level of accuracy.
  • Assist with the various aspects of application processing.
  • Produce reports, both routine and special, on prospective students using the CRM/Radius or other software.

Admissions Duties:

  • Organize applicant records and create applicant files in coordination with Director of Admissions and Recruitment as well as the Assistant Director of Admissions.
  • Ensure accuracy of all applicant records and files to provide to Registrar each term start in coordination with the Director of Admissions and Recruitment as well as the Assistant Director of Admissions.

Visits & Events:

  • Coordinate individual and group campus visits for prospective students and their guests or institutions.
  • Lead campus tours and/or coordinate tours with Admissions Counselors, the Assistant Director of Admissions, Student Ambassadors, Alumni or other staff and faculty.
  • Work with admissions team to implement events (e.g., Interview Days, Exploration Days, Q&As, etc.) whether virtual or in-person.
  • Utilize the recruitment events calendar/tactical plan to create events in CRM/ Radius and upload to website.
  • Coordinate and manage the Student Ambassador program and confirm students for panels, events, class observations, etc.
  • Plan Q&A sessions and other recruitment events with the Admission Counselors or other individuals recruiting on our behalf.

 

EDUCATION/EXPERIENCE

Bachelor’s degree with 1-2 years of experience in admissions and/or higher education preferred or an equivalent combination of education and experience.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent communication skills.
  • Experience with marketing communication channels such as email, web, traditional print, and social media to accomplish communication/marketing goals.
  • Sophisticated skill in building interpersonal relationships; relates well to all kinds of people, listens, builds effective relationships, uses diplomacy and tact.
  • Ability to manage the work of a group, solve problems and make decisions.
  • Ability to organize people and activities.
  • Ability to take initiative and work independently as well as with a team.
  • Keen attention to detail.
  • Strong technical and problem-solving skills.
  • Ability to prioritize, and work well under pressure.
  • Extremely organized.
  • Ability to assess and report out project outcomes and identify opportunities for improvement.
  • Knowledge of Adobe, Prezi, PowerPoint, and/or other communication and presentation tools/software preferred.
  • Ability to work in-person as well as remote, when appropriate.

 

PAY AND BENEFITS

  • $22.00 – $24.00 per hour Base Wage
  • Retirement Savings Plan
  • Dental insurance
  • Medical insurance
  • Health savings and flexible spending accounts
  • Paid time off
  • Vision insurance
  • Short-term and long-term disability
  • Life insurance
  • Tuition assistance

 

 

This in-person position will be based at our campus in Portland, Oregon.