Conducts chemical and physical laboratory tests of human specimens, performs associated clerical duties, and assists with educating medical students in laboratory procedures.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collect, process, and test patient specimens in a safe and accurate manner according to accepted guidelines, including federal and state regulations, OSHA guidelines, laboratory policies and supervisor’s instructions.
• Follow the laboratory’s procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results.
• Follow the laboratory’s established action policies and procedures whenever test systems are not within laboratory’s established acceptable levels of performance.
• Manage patient results in all relevant systems, including Epic and Log Book, and assure providers receive results in a timely manner.
• Report all panic values to ordering physician and/or clinical representative (such as NHC CMO, NHC Lab Director or Community Clinic Coordinator).
• Answer phone inquiries from doctors, patients and potential patients regarding laboratory services, test availability, specimen requirements and price.
• Respond to all customer service situations with a positive, friendly, professional demeanor. Work creatively to solve problems, prioritize duties, and maintain a healthy working atmosphere so that productivity and positive employee relations are maximized.
• Assist with monitoring and stocking laboratory supplies including test kits for reference labs.
• Coordinate and work with other laboratory staff, clinic and college staff and administration to improve the services of the laboratory and further the mission and goals of the College.
• Perform associated clerical and administrative duties according to policies and procedures and accepted local, state and federal guidelines.
• Refer customer complaints/problems to the laboratory designee in a timely fashion.
• Uphold appropriate professional behavior at all times including reporting to work as scheduled and on time and following the required dress code.
• Ensure the work area is kept clean, safe and orderly; adhere to established policies and procedures pertaining to safety and accident prevention; comply with all OSHA guidelines.
• Maintain strict patient confidentiality and comply with all HIPAA guidelines.
• Attend laboratory staff meetings and/or training as required.
• Work Saturdays and evenings as needed.

 

EDUCATION/EXPERIENCE

Associates degree and minimally 2 year of experience in the laboratory field required.  Phlebotomy experience required

Word, Excel, and database skills required.  Experience with EMR and LIS strongly preferred.

Certification as a Medical Laboratory Technician (MLT) from an accredited program strongly preferred.

 

PAY AND BENEFITS

• $23-$24/hr Base Salary
• Retirement Savings Plan
• Dental insurance
• Medical insurance
• Health savings and flexible spending accounts
• Paid time off
• Vision insurance
• Short-term and long-term disability
• Life insurance
• Tuition assistance