Financial Aid Code of Conduct

The staff of the Financial Aid Office at National University of Natural Medicine is committed to the highest standards of professional conduct. We follow the code of conduct set forth by the National Association of Student Financial Aid Administrators and the Oregon University Loan Code of Conduct.  We invite you to contact us if you have any questions.

National Association of Student Financial Aid Administrators (NASFAA) Code of Conduct

An institutional financial aid professional is expected to always maintain exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities, specifically including all dealings with any entities involved in any manner in student financial aid, regardless of whether such entities are involved in a government sponsored, subsidized, or regulated activity. In doing so, a financial aid professional should:

  • Refrain from taking any action for his or her personal benefit.
  • Refrain from taking any action he or she believes is contrary to law, regulation, or the best interests of the students and parents he or she serves.
  • Ensure that the information he or she provides is accurate, unbiased, and does not reflect any preference arising from actual or potential personal gain.
  • Be objective in making decisions and advising his or her institution regarding relationships with any entity involved in any aspect of student financial aid.
  • Refrain from soliciting or accepting anything of other than nominal value from any entity (other than an institution of higher education or a governmental entity such as the U.S. Department of Education) involved in the making, holding, consolidating or processing of any student loans, including anything of value (including reimbursement of expenses) for serving on an advisory body or as part of a training activity of or sponsored by any such entity.
  • Disclose to his or her institution, in such manner as his or her institution may prescribe, any involvement with or interest in any entity involved in any aspect of student financial aid.

Oregon University Loan Code of Conduct


  • “University” shall mean any postsecondary education institution in Oregon.
  • “University employees” shall mean any University officer, administrator, or employee.
  • “Education loan lending institution” shall mean any entity other than a university or university which is in the business of making loans to students, parents or others for the purpose of financing higher education expenses.

Code of Conduct

  • REVENUE SHARING PROHIBITION —  A University and its employees are prohibited from receiving anything of value from any education loan lending institution in exchange for promoting the education loan products of that lending institution. This provision does not prohibit University employees from receiving compensation for conducting non-University business with any education loan lending institution or from accepting compensation that is offered to the general public. This provision also does not prohibit a University from accepting charitable contributions from an education loan lending institution, so long as the University gives no competitive advantage or preferential treatment to the education loan lending institution related to its education loan activity in exchange for such support.
  • GIFT AND TRIP PROHIBITION — University employees are prohibited from receiving anything of more than nominal value ($50) from any education loan lending institution during any 12-month period. This prohibition includes trips for university employees paid for by education loan lenders; except that this provision shall not be construed to prohibit any University employee from receiving compensation for the conduct of non-University business with any education loan lending institution, or from accepting compensation that is offered to the general public.
  • ADVISORY BOARD COMPENSATION RULES — University employees are prohibited from serving on the advisory board of any education loan lending institution. Education loan lending institutions may obtain advice and opinions of financial aid officials on financial aid products and services through Trade Associations, industry surveys or other mechanisms that do not require service on education loan lending institution advisory boards, provided such person receives no compensation for such service. This provision shall not apply to participation on advisory boards that are unrelated in any way to financial aid or higher education loans.
  • PREFERRED LENDER GUIDELINES —  University “preferred lender lists’ must be based on the characteristics of the education loan products – including interest rates, borrower benefits, and services to borrowers – offered by the listed education loan lending institutions rather than on the financial interests of the university. If a university also makes education loans, the education loan(s) it provides must have characteristics that are comparable to or better than those of the other education loan lending institutions listed.
  • PREFERRED LENDER DISCLOSURE — All preferred lender lists must clearly and fully disclose the criteria and process used to select preferred lenders. Every brochure, web page or other document that sets forth a preferred lender list shall state in the same font and same manner as the predominant text on the document that students and their parents have the right and ability to select the lender of their choice and are not required to use any lenders on the preferred lender list.
  • USE OF MASCOT, LOGO, EMBLEM, OR NAME BY LENDERS —  No university shall authorize or permit an education loan lending institution to use the name, emblem, mascot, or logo of the university; or words, pictures, marks, or symbols readily identified with the university; in the marketing of education loans in any way that implies that the university endorses those loans.
  • LOAN RESALE DISCLOSURE — To be eligible to appear on a preferred lender list, a lender must disclose any agreement(s) to sell its loans to another entity. In addition, no lender may bargain to be a preferred lender with respect to a certain type of loan by providing benefits to a university as to another type of loan.
  • LENDER IDENTIFICATION REQUIREMENT — The university will not permit employees of education loan lending institutions on campus to identify themselves as employees of the university, and no employee of an education loan lender may work in or provide staffing assistance to a university financial aid office; except that employees of universities that also make education loans may perform their normal functions as long as those functions comply with relevant laws and regulations, and with the other items of this Code of Conduct.